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A Portrait Session is the time you spend with our professional photographer. Your photographer will take a range of different shots and poses of the graduate by themselves as well as extra shots with family and friends.

Venue: Marvel Stadium, Gate 5. 

Portrait Sessions are available on 'Gown and Ticket Collection Days'

- Wednesday 10 December, 9am to 7pm

- Thursday 11 December, 9am to 7pm

- Friday 12 December, 9am to 7pm

Late collection days:

Monday 15 December, 9am to 6pm

Tuesday 16 December, 9am to 6pm

Please note: Portrait Sessions are NOT available on the main Graduation day.

No. we take a photograph of every single graduate. You will be notified once your stage image is available to view and purchase.

The 'Reed Events' App is your place to find your graduation Portrait Session photos AND be notified when your Stage Image is ready to view! Ensure to download the app via the Apple Store or the Google Play Store (Free to download)

Should you require any hotel recommendations for you or your guests for your upcoming Graduation, please head to our official Reed Events HotelPlanner website to view and reserve your perfect graduation stay at competitive rates. Should you require assistance with your booking, please contact the HotelPlanner Customer Service: VIPres@hotelplanner.com or +61 238 147 692.

To view and order your Portrait Photo Proofs, please use either of the following methods:


METHOD 1: Download the 'Reed Events' App (Available on the App Store and Google Play Store). Once downloaded, select your university. From here you can use the 'Picture of you' feature, here you will upload/take a picture of yourself to find your ceremony photos. (This option will also find your stage image and any candid images you were a part of). Alternatively, you can scroll down to 'Quick Links' and type in your 'G reference code'


METHOD 2: You will need your reference code starting with ‘G’ to view the images through the “View/Order Portrait Images” button on our website. Once the proofs are available you can start ordering, however please note, it could be up to 5 business days later for purchased digital images to be available to download.


Either method you choose, once you can view your images, select ‘View Details’ to see the purchase options.

  • Go to our website and login to your account.
  • Then click 'My Account' in the top right corner and then 'My Orders' from the dropdown menu.
  • On the order summary page, click the 'download' button next to the relevant order.
  • From this link you will be able to save the images to your computer. The images can be downloaded multiple times, if necessary.

Please note: Pre-booked orders and orders placed shortly after graduation: Your digital image files will be available to download from "My Account" within 48 hours after your graduation.

Having trouble? Please contact our staff at or on 1300 361 806.

  • Visit rmit.reedgraduations.com.au.
  • Click on ‘View/Order Stage Images’.
  • Select the date and time of your ceremony. Click GO.
  • This will show everyone who crossed the stage. Select your image and then your preferred format (print/digital, etc.)
  • Click ‘add to cart’ and follow the prompts to checkout.

Reed Events are dedicated to providing only the absolute highest level of quality. Your printed images will be thoughtfully re-touched, carefully packaged and delivered to your door or post office approximately 4 weeks after ordering.  Digital images are available online instantly after you place your order. Framed images can take up to 6 weeks due to the nature of creating custom frames.

To view our photography price list please click here. All prices are quoted in Australian Dollars (AUD).

To view our photography price list please click here. All prices are quoted in Australian Dollars (For physical items, the postage fee ranges from $15 - $30 within Australia. Overseas postage is calculated based on the product item and destination. Digital items do not attract a postage fee.).

ReedGraduation

Reed Events

29 Pacific Drive
Keysborough, VIC 3173
Australia

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Australia: 1300 361 806
International: +613 9798 7199
Email: hello@reedgraduations.com.au

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